Shipping + Delivery

At Atlas + Co, we’re committed to getting your order to you swiftly and securely. Here’s what you need to know about our shipping process:

Shipping Rates

  • Standard Shipping: Flat rate of $6.95 Australia-wide.
  • Express Shipping: Need it faster? Upgrade at checkout for just $9.95.

Delivery Times

  • Standard Shipping: Estimated 3–7 business days, depending on location.
  • Express Shipping: Typically arrives within 1–3 business days.

Shipping Method

  • All orders are sent via Australia Post, ensuring reliability and tracking.

Tracking Your Order

  • You’ll receive a tracking notification once your order has been dispatched, so you can follow your parcel every step of the way.

Shipping FAQs

We aim to dispatch all orders within 24 hours of purchase. Orders placed by 1pm AEST will be shipped the same day. Orders placed on weekends or public holidays will be shipped the following business day.

Once your order is on its way, you’ll receive an email with tracking details from Australia Post. You can also log into your account on our website to check your order’s progress.

At this time, we only ship within Australia, but stay tuned as we explore international shipping options in the future

If no one is available to receive your parcel, Australia Post will leave a card with collection instructions for your nearest post office. If you’ve opted for Safe Drop, the parcel may be left in a secure location.

Absolutely! You’ll have the option to select express shipping at checkout for faster delivery.

We rely on Australia Post’s trusted service, but if your parcel is delayed or lost, please contact Australia Post directly with your tracking number. Need further assistance? We’re happy to help via email or live chat.

Need Help?
We are here to assist you Monday to Friday, 9:00am - 4:00pm AEST.

📧 Email: hello@atlasandcocollars.com.au

💬 Live Chat: Available during business hours

📩 Contact Form: Click here to get in touch